IT Managed Services

Our IT Managed Services are designed for organizations that are permanently searching to maintain a perfect balance between production and costs. When your business keeps changing and portfolio growing at an overwhelming pace, we are here to support you by boosting your enterprise applications.

Service Management

  • SLA Management and monitoring
  • Requirements management
  • Configuration management
  • Transition management
  • Communication management
  • QA Management
  • Risk Management
  • Change Management

Production

  • Emergency Fixes
  • Application Continuity
  • Application Monitoring
  • DB Monitoring
  • 24×7 Support

Maintenance & Enhancement

  • Minor Enhancements
  • Incremental Enhancement
  • Corrective Maintenance
  • Preventive Maintenance
  • Data Warehouse
  • DB Administration
  • Security
  • Code Review

We offer

Managed services

With our application and IT infrastructure management services you can now maintain a perfect balance between production and costs and gain competitive edge.

  • Full life-cycle application management services
  • IT infrastructure management services

IT Operations

The Remote Operations Center (ROC) provides you with state-of-the-art individual IT operations. With a proactive attitude, we guarantee tailored monitoring and alerts for round-the-clock availability of your applications.

  • Customized management of your IT operations
  • Reliable system monitoring services for quick resolution of IT failures

Cloud Management

Your cloud solution will respond to your business needs and deliver on its promise in terms of scalability, integrability and high availability.

  • Public, Private or Hybrid Cloud
  • Multicloud Management

IT Expert Support

We are that extra hand that supports your performance and daily productivity and lets you the peace of mind to deal with strategic activities. Right-sized IT support levels will ensure your service continuity:

  • Tier 0: Self-service support
  • Tier 1: Supervise, detect, solve basic issues
  • Tier 2: In-depth technical support
  • Tier 3: Expert product and service support
 
 

Forefront Reengineering of Controlling Systems

Successful controlling is our goal, tailor-made solutions our mission. Nearshore-Romania helped us stay true to our goal and mission.

 
 

Track-and-Trace Engine for Electronic Documents

The idea of the TraSer project came out of companies need to control and manage the life cycle of electronic documents.

 
 

New Project Evaluation System with MS.NET

We liked best that our requirements where the first to be taken into account when designing the project.

 
 

Monitoring Linux/Windows servers and PostgreSQL database servers

Monitoring base OS parameters (CPU load, free/used memory, free disk space) and database parameters (load, connection numbers, connection duration) for PostgreSQL.

 
 

Server Backup Services

Centralized backup solution for archiving servers, workstations, mobile devices. Uses a web interface for configuration and monitoring.

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